Shipping Policy – Emily Montreal

At Emily Montreal, we do our best to process and ship your order as quickly as possible. Below you will find information about our shipping times and process.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed, you will receive a confirmation email with your shipping details.

Shipping Times

Estimated shipping times:

• Canada: 5–10 business days
• United States: 7–12 business days
• Europe: 7–15 business days
• International: 10–20 business days

Please note that shipping times are estimates and may vary due to high demand, customs delays, or postal service issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can track your package.

Delays

Emily Montreal is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.

Incorrect Address

Please make sure your shipping address is correct before placing your order. If you entered an incorrect address, please contact us as soon as possible at info@emilymontreal.com.

Lost or Stolen Packages

Emily Montreal is not responsible for lost or stolen packages marked as delivered. Please contact the shipping carrier directly if your package has been marked as delivered but you have not received it.

Contact

If you have any questions about your order or shipping, please contact us at:

Emily Montreal
Email: info@emilymontreal.com
Website: emilymontreal.com
Location: Montreal, Canada